Complaints against police up by 8%Complaints against the police shot up by 8% last year, the Independent Police Complaints Commission has said.
The police watchdog said members of the public made 31,259 complaints against forces in England and Wales in 2008/09.
That is an increase of 2,296 on the 2007/08 total of 28,963 and it means more than 600 complaints are made every week.
One in every four was for "neglect of duty" - officers being slow or ineffective when responding to calls, the IPCC said, and one in five was for officers being rude.
Around one complaint in 10 is upheld, the IPCC said. The figures exclude complaints against the police over the G20 protests on April 1 this year, which fell just outside the reporting period.
They are likely to be worrying for both the Home Office and senior officers, coming despite efforts to make officers more accountable to the public.
Newly released data from the 2006/7 British Crime Survey revealed more than one in four of those asked said their contact with the police had left them "really annoyed".
A Home Office spokesman said: "We welcome the publication of the IPCC's statistical report on police complaints.
"We note the numbers of complaints and allegations have risen, which is likely to reflect in part greater public awareness about the role of the IPCC.
"We also note only 10% of allegations were found to be substantiated, a proportion that has remained steady since the IPCC was established."
Police Complaints Statistics for England and Wales
2005/6 26, 268 complaints were recorded. An increase of 15% on the previous year.
2006/7 28, 998 complaints and increase of 10% on previous year.
2007/8 28, 963 zero increase on previous year